1. Introduction
Welcome to Epee Tech Solution. We respect your privacy and are committed to protecting your personal information. This Policy explains how we collect, use, share, and safeguard your data when you visit or interact with our website or use our digital services (such as software development, web & mobile applications, graphics design, social media management, video editing, and other creative tech solutions). By using our website or services, you agree to the terms of this policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, phone number, company name (when you fill out forms or contact us).
- Account or profile information when you sign up for services or newsletters.
b) Technical & Usage Data
- IP address, device type, browser details, and pages visited on our website.
- Information collected via cookies and similar tracking technologies.
c) Communication Information
- Any messages, questions, project briefs, or other content you send through contact forms, email, or messaging platforms.
We collect this information directly from you (when you enter it), automatically (through website interactions), or from third-party tools as necessary.
3. How We Use Your Information
We may use your information for the following purposes:
- Responding to your inquiries and delivering requested services.
- Managing digital service delivery (e.g., custom software, website, and app development).
- Providing updates, newsletters, offers, or important service announcements (with your consent).
- Improving our website, services, and user experiences.
- Analyzing usage trends and performance for operations and marketing.
4. Data Sharing & Third Parties
Your personal information will not be sold, rented, or shared with unrelated third parties for marketing. We may share data with:
- Service providers who assist in email delivery, analytics, hosting, or support services.
- Legal authorities, if required by law or to protect our rights.
All third-party partners are expected to maintain appropriate data protection and privacy standards.
5. Cookies & Tracking Technologies
We may use cookies and similar tracking tools to:
- Remember your preferences.
- Analyze how visitors use our website.
- Support website functionality.
You can adjust your browser settings to disable cookies, but some features may no longer work as intended.
6. Data Security
We employ reasonable technical safeguards (e.g., secure servers, encryption, access controls) to protect your data from unauthorized access, alteration, or loss. However, no method of transmission or storage over the internet is 100% secure.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the data we hold about you.
- Request correction of inaccurate or incomplete data.
- Ask for deletion or restriction of your personal information.
- Opt out of marketing communications.
To submit a request, please contact us using the details provided below.
8. Acceptable Use Policy
When using our website and services, you agree that you will:
- Not engage in unlawful activity.
- Not interfere with the operation or security of the site or services.
- Not upload any content you do not have rights to share.
We reserve the right to refuse, suspend, or terminate services for misuse.
9. Intellectual Property
All website content, branding, logos, designs, graphics, and materials provided by Epee Tech Solution are protected by copyright and intellectual property laws. You may not reproduce or distribute this content without our written consent.
10. Limitation of Liability / Disclaimer
Our services and website content are provided “as is.” We do not guarantee uninterrupted access or error-free performance. Epee Tech Solution and its owners or partners will not be liable for any direct, indirect, or consequential damages resulting from the use of our website or services.
11. Changes to This Policy
We may update this policy periodically to reflect changes in our practices. Updated versions will always include a revised Last Updated date at the top of this page.
12. Contact Information
If you have questions about this policy or wish to exercise your rights, contact us:
📧 Email: info@epeetech.com
📞 Phone / WhatsApp: +2348146402858
📍 Location: Lagos, Nigeria